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Questions Concerning Your Hospital Bill

We recognize that hospital bills can often be confusing. You may have additional questions or need help with insurance and billing for inpatient stays or outpatient tests and procedures. You can contact our Patient Accounts Department at 419-394-9521or through our toll free number at 877-564-6897, Monday through Friday during the hours of 8:00 a.m. to 4:30 p.m. For your convenience, we have a variety of payment options available to assist patients in paying their hospital bill. We also accept Visa, MasterCard, Discover and American Express. In addition, as a service to the community, the hospital provides financial assistance to qualified patients. If you do not have insurance or are not able to pay your balance, you may be eligible. Please contact the Patient Accounts Department for further information.

The following list of additional resources will help with your insurance and billing questions.

Bureau of Workers Compensation......800-644-6292
Medicaid Questions............................Caseworker
Medicare.............................................800-633-4227
National Social Security......................800-772-1213


During your stay if you were visited by your doctor, a consulting physician requested by your doctor, or had x-rays or an EKG which were interpreted by a specialist, you will be receiving bills for these physicians' services separate from your hospital bill. These fees are payable directly to the doctor issuing the bill, not the hospital.