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General Information

Emergency Drills: Emergency drills will be conducted periodically to ensure our readiness in an emergency. Drills involve perosnnel, not the patient, and you will be instructed on what to do.

Meals: If your prescribed meal allows for solid food, you will have an opportunity to select your menu from several choices for the next day's meals. If you have special requests or diet preferences, please let staff know so they may notify the food services department. A clinical dietitian is on staff to discuss dietary needs with the patient.

Smoking Policy: Joint Township District Memorial Hospital is a tobacco-free campus. Smoking is not permitted on the hospital grounds.

Television/Telephones: Time Warner Cable provides free cable access for all of our patients. Patients can request to view an educational tape by contacting their nurse.

To make an outside call, dial 9 and then your local number. To call long distance, dial "0" and request the long distance carrier of your choice. Long distance calls should be charged to your home phone or to a phone credit card. Incoming calls will be connected to patient rooms (with your permission) from 7:00 a.m. to 10:00 p.m. You may dial out at any time. Pay phones are located in the front and Emergency Center lobbies.

Wifi Connection: Wifi connection is free of charge and available in all rooms, lounges, waiting areas and the hospital cafeteria. The connection will show up as "hotspot" on the PC Wifi connection that the user is using. Bedside computers are not to be used for patient or family personal use.

Mail and Flowers: Volunteers deliver mail and flowers to patient rooms daily. Mail or flowers received after your discharge will be forwarded to you at home. You may give outgoing mail to a member of the nursing staff or volunteers for outgoing delivery. No food, live plants or cut flowers are permitted in the ICU/CCU rooms. Silk arrangements and Mylar balloons are acceptable as space and condition permits.

Gift Shoppe: Located near the front lobby, the Joint Township District Memorial Hospital Gift Shoppe is run by the hospital auxiliary and offers a variety of giftware, jewelry, magazines, floral arrangements, plush, balloons and seasonal specials.

ATM Machine: An ATM machine is available in the Outpatient lobby.

Newspapers: Coin operated newspaper machines are also located at the main entrance of the Hospital for the convenience of guests and visitors.

Spiritual Care: Upon arrival, admitting staff will inform each patient of their option to request pastoral visits. Clergy of all faiths visit the hospital regularly; so with your permission, the hospital is obligated to respect the patient's wishes. The St. Marys Ministerial Association has a chaplain of the week who will visit any patient upon request. If you wish to speak to a clergyman, please notify your nurse. An interfaith meditation room is available on the first floor for visitors and patients.

Home Health & Hospice Care: Home healthcare professionals are available through Grand Lake Home Health & Hospice (a subsidiary of Joint Township District Memorial Hospital) and other local agencies. For information about these services please contact Home Health/Hospice at extension 2802.

Palliative Care: This special program provides a team approach to a patient and family who are dealing with a life altering illness. Our team consists of the physician, nurse, social worker, and our Pastoral Counselor. We provide care for the whole person, focusing on physical, emotional and spiritual needs. For more information please call extension 2802.

Transitional Care Unit (TCU): Once ready for discharge from the acute setting of the hospital, your physician may recommend your care be continued to another level of care. The hospital contains a skilled nursing facility or Transitional Care Unit where you may receive additional care if you qualify per your payer's guidelines. Our Care Management staff can evaluate your eligibility for this unit with you and your physician.

Inpatient Rehabilitation Unit (IRU): Following an injury or illness your physician may determine that you need additional rehab services to restore your physical and cognitive function. The hospital has an Inpatient Rehab Unit that is licensed to provide those special rehabilitative needs. Your physician will evaluate and make a determination if this acute level of rehab care is needed. Our Care Management staff will assist in the eligibility process to verify your payer's guidelines.